FAQ

Height: 5'2 Size: X-Large (12/14) Bust: 40 D Weight: 195 lbs Waist: 38 in Hips: 44 in

Majority of our selections are true to size. However, some options might run larger or smaller. Be sure to check our size chart (https://www.ohsoprettyme.com/size-chart)and the description under the items for material and fitting information!

There is nothing we love more than working hand in hand with like-minded women. Fill out our Collab form and we can go from there!

We are not offering pickup for local customers at the moment. However, different shipping options are available at checkout.

Depending on the demand of the item, we will be sure to keep it in stock. In the event there is a restock, be sure to sign up for our email list to be alerted!

In the event that something is not right about your order, please contact us within 24 hours of receiving your product. Store credit, as well as exchange (if applicable) , are available and will be determined case by case. For returns, you will be required to cover all shipping costs. Please review our shipping and return policy.(https://www.ohsoprettyme.com/shipping)

Per our store return policy, we do not offer refunds of any sort. Should you not be satisfied with your purchase, you can return your item within 7 days of delivery for store credit. Shipping fees are non-refundable.

All orders are processed within 36 hours of placed order. If a mistake was made during your purchase, email info@ohsoprettyme.com or contact us (https://www.ohsoprettyme.com/contact)right away.

Once your order is shipped, it is in USPS possession and we have absolutely no control over what is happening, or any additional information beyond what you see on your tracking. If it has been delayed for more than a week, we suggest you contacting your local post office for more information. (The post office in your zip code that is responsible for delivering your mail.)

If your package comes up missing, we suggest contacting your local post office responsible for delivering your mail immediately. They will be able to contact the carrier responsible for delivering your mail, and get more information. If no resolution is found, we suggest opening a missing mail claim with USPS. Also, contact our customer service department to make us aware of what's going on, so that we can also open a claim on our end if need be. Click the link below for more information: https://www.usps.com/help/claims.htm#(https://www.usps.com/help/claims.htm#)